【小程序商城】商户提现时，提示“提现异常，账户余额不足”

<p id="descriptionP"><p><span style="font-size: x-large;"><span style="color: rgb(255, 0, 0); font-weight: bold;">【出现此提示的原因】</span>：商户号余额中，有部分商城订单未完成发货，导致金额被冻结在商户号中，无法提现。</span></p><p><span style="font-size: x-large; color: rgb(255, 0, 0); font-weight: bold;">【处理方案】</span></p><blockquote><span style="font-size: x-large; color: rgb(255, 0, 0); font-weight: bold;">一、点击</span><a href="https://mp.weixin.qq.com/" target="_blank"><img style="height: 12px;" src="https://api.xinac.net/icon/?url=https://mp.weixin.qq.com/">mp.weixin.qq.com</a>,小程序管理员扫码进入小程序后台,点击左侧功能项中的“发货信息管理”</blockquote><p><img src="https://hbcloud-1256243812.picsh.myqcloud.com/upload/user/775/img/20240612134323_rj.png?imageView2/q/75|watermark/2/text/QOWNjuWNmui9r-S7tuiuuOWkp-WunSBiYnMuaW15ZXJwLmNvbQ==/fill/IzNEM0QzRA/fontsize/18/dissolve/80/gravity/SouthEast/dx/20/dy/10/" style="max-width:100%;"><br></p><blockquote><span style="font-size: x-large; color: rgb(255, 0, 0); font-weight: bold;">二、在发货信息录入界面，查看所有待发货订单，如果有多个待发货订单，可按如下顺序点击查看，优先处理超时未发货，再处理48小时待发货，最后看待发货订单。</span></blockquote><p><img src="https://hbcloud-1256243812.picsh.myqcloud.com/upload/user/775/img/20240612135755_ca.png?imageView2/q/75|watermark/2/text/QOWNjuWNmui9r-S7tuiuuOWkp-WunSBiYnMuaW15ZXJwLmNvbQ==/fill/IzNEM0QzRA/fontsize/18/dissolve/80/gravity/SouthEast/dx/20/dy/10/" style="max-width:100%;"></p><blockquote><span style="font-size: x-large; color: rgb(255, 0, 0); font-weight: bold;">三、找到相应待发货订单（这些订单的金额就是被冻结的金额）后，需要确认，</span></blockquote><p><span style="background-color: rgb(255, 255, 255);">&nbsp; &nbsp;&nbsp;</span><span style="background-color: rgb(255, 255, 255);">&nbsp; &nbsp;&nbsp;</span><span style="background-color: rgb(255, 255, 255);">&nbsp; &nbsp;&nbsp;</span><span style="font-size: x-large;">1、此订单在ERP中是否已经完成发货（订单在完成状态），如未完成，请先完成订单，系统将自动将发货状态推送至微信后台，请在订单完成后的第三天再次提现；</span></p><p><span style="font-size: x-large;">&nbsp; &nbsp; &nbsp; &nbsp;2、ERP订单状态已完成，则前往商城后台，查看此订单是否已经显示“待收货”；如未更新成待收货，则向华博反馈查看原因（提供商城单号和ERP订单完成截图）</span><span style="color: rgb(255, 0, 0); font-size: x-large; font-weight: bold;"><br></span></p><p><span style="font-size: x-large;"><br></span></p><blockquote><font color="#ff0000" size="5"><b>四、如想尽快提现，则在第二步时，可先手动发货；注意商品信息写镜片或镜架，发货方式切记选 ——用户自提；完成此步骤后，余额将在第三天可提现；</b></font></blockquote><p><br></p><p></p><p><img src="https://hbcloud-1256243812.picsh.myqcloud.com/upload/user/775/img/20240612144504_sj.png?imageView2/q/75|watermark/2/text/QOWNjuWNmui9r-S7tuiuuOWkp-WunSBiYnMuaW15ZXJwLmNvbQ==/fill/IzNEM0QzRA/fontsize/18/dissolve/80/gravity/SouthEast/dx/20/dy/10/" style="max-width:100%;"><br></p><p></p><p><br></p></p><p><br></p>